ABG Increases Production Capacity MIRA LOMA, CA – ABG increases production capacity and is updating our production facility in order to better…
Payer Healthcare Industry Challenges
Health plan directors are typically concerned with wellness, spend and profitability. The three are inextricably tied together. In recent interviews with health plan directors, several commonalities on the subject of spend recurred. One common notion was, a “do-it-yourself” mentality for member communications fulfillment would reduce spend. What plans might not know is that“doing-it-yourself” actually increases spend and risk consequently reducing profitability.
Let’s paint a picture. A prospective client (now a current client) asked us to do a cost-benefit analysis that would prove outsourcing was less expensive. We did as was requested. This is the part of the story that we reveal that there was a huge difference in renting or purchasing machines, maintenance, paper and quite frankly hard costs but that just was not the case. Face value dollar for dollar they were even. So why did they eventually outsource? Value was conducive to greater profitability.
The most successful directors solve this by using processes that embody streamlined tools that very simply empower them.
We support a variety of clinical letters including retrospective drug utilization reviews, member/prescriber letters and formulary change letters and deliver this platform with our enterprise SaaS workflow tool BridgeSuite™ which automates the intake of data, management of the program and online archival access to fulfillments to members. Although clients enjoy ABGs’ full print production and mail engineering facility, ABG is skilled with multimodal integration, unlocking the potential of deploying digital document delivery methods. We can yield compelling ROI in postage savings and the ability to connect key documents into the EHR and patient-facing web portals.