Communications & Member Engagement Services Testimonials – ABG Communications Testimonials

We strive to create member engagement solutions that equip our clients for success. See what clients are saying about our BridgeSuite™ solutions.

“ABG gets the correct people in the room to work with the subject matter experts, allowing for a seamless transition and positive outcomes.”

– PBM

“I have worked with ABG Communications for 8+ years over the course of managing 2 different Part D health plans. I was lucky enough to continue working with the same ABG personnel when I came to my new plan.”

– Healthplan

“Working with the team at ABG has been great. They are smart, engaged professionals looking to build great working relationships and are willing to listen and respond to develop processes that work.”

– Healthplan

“Specifically, I like the use of the ID card tool. It has streamlined our ID card production process and provided a better looking, sustainable product.”

– PBM

“I would definitely recommend ABG Communications because they are extremely responsive and thorough. Everyone I have ever dealt with has been helpful and a pleasure to work with. They are flexible enough to make changes to materials on an ad-hoc basis and make valuable upgrades to the tool plans used to proof and approve documents.”

– Healthplan

“I recommend ABG Communications because they deliver what they promise they will deliver. They meet deliverable deadlines and put out a quality product. When requirements change, they work with us to meet the new requirements.”

– PBM

“The things I like most about ABG’s service is that they work hard to ensure that all of Medicare’s mandated mailing timelines are met and that they are able to maintain HIPAA compliance by ensuring member communications are sent individually to the intended member. All of our Customer Service staff uses the ABG Web Archive tool to view materials sent to members and this enables them to provide detailed assistance to members who have questions. I also value the Plan Updates and Document Proofing tools provided by ABG for client use. This enables me to keep plan materials organized and I can see the status of proofs and approval at a glance.”

– Healthplan

“The support they provide is excellent and their system for document management is very user-friendly.”

– Healthplan

“The products and services meet my business needs and when they must meet a regulation, ABG products meet the regulation. ABG is responsive to inquiries and follow-up. It is a pleasure working with a good business partner.”

– PBM

“ABG is definitely a top-notch company and any entity needing print vendor services would be well served by working with them.”

– Healthplan